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--- user:stiwari1:resume [2014/09/03 17:47] – stiwari1
+++ user:stiwari1:resume [2014/09/04 00:50] (current) – stiwari1
@@ Line 1: / Line 1: @@
 **Objective**
 To take on responsibilities as a Process Tech with IT related functions to utilize my work experience and new skills to coincide with the department needs.
-**Professional Summary:**
+**Professional Summary**
   - Expert level desktop support.
   - Networking support, wired and wireless.
@@ Line 23: / Line 24: @@
  **Employment History**:
-**Cornell University**, Student Academic Services (SAS): 07/01/2011 to 2/8/2012
+**Cornell University**, Student Academic Services: 07/11 - 2/12
-Senior Desktop Support Tech
-Provided desktop computer, A/V support for SAS department staff on a daily basis.
-Provided support on Point of Sale (POS) systems.
-Managed computers and users in Cornell Active Directory
-**Cornell University**, Athletics and Physical Education: 	02/2008 to 06/30/2011
+**Senior Desktop Support Tech**
-Assistant IT Support
+  - Provided desktop computer, A/V support for SAS department staff on a daily basis.
-Provided desktop support for Athletic department staff on a daily basis.
+  - Provided support on Point of Sale (POS) systems.
-Assisted with the setup of audio/visual in conference rooms.
+  - Managed computers and users in Cornell Active Directory
-Managed user accounts in department file sharing server.
-Managed a backup system for computers within Athletics and PE.
-Installed and configured various software packages for users.
-**Independent Consultant**:  				7/2005 to 2/2008
+**Cornell University**, Athletics and Physical Education: 	02/08 - 06/11
-**Corning Incorporated**, (CTG Contract)			08/2004 to 6/2005
+**Assistant IT Support**
-Desktop Analyst
+  - Provided desktop support for Athletic department staff on a daily basis.
-Performed asset management and inventory tasks.
+  - Assisted with the setup of audio/visual in conference rooms.
-Provided technical support for Corning Incorporated HQ and Shared Services internal customers.
+  - Managed user accounts in department file sharing server.
-Designed an internal process to gather information for deployment.
+  - Managed a backup system for computers within Athletics and PE.
-Imaged and configured Laptops and Desktop PCs for individual customer.
+  - Installed and configured various software packages for users.
-Deployed computers and provided training with customer.
-**Corning Incorporated**, (CTG Contract Position)		08/2003 to 10/2003
+**Independent Consultant**:  				7/05 - 2/08
-Desktop Analyst
+**Corning Incorporated**, (CTG Contract)		08/04 - 6/05
+**Desktop Analyst**
+  - Performed asset management and inventory tasks.
+  - Provided technical support for HQ and internal customers.
+  - Designed an internal process to gather information for deployment.
+  - Imaged, configured, and deployed laptops and desktop PCs.
+  - Provided individual training with customer.
+**Corning Incorporated**, (CTG Contract Position)		08/03 - 10/03
+**Desktop Analyst**
 Completed a short term project on software upgrades.
-**Corning Incorporated**, Science & Technology (S&T)	04/1997 to 06/2002
+**Corning Incorporated**, Science & Technology (S&T)	04/97 - 06/02
-Project Analyst
-Worked with system developers to complete projects to use Palm OS bar-code devices to automate a manual asset management system and to capture real time laboratory equipment inspection data.
+**Project Analyst**
-Completed a project as a Project leader to select a desktop PC vendor.
+  - Worked closely with software developers to complete projects using Palm bar-code devices.
-Created, developed, and published a website for an IT Mobile Computing.
+  - Automated manual asset management and capturing real time laboratory inspection data.
-Built and implemented corporate standard images for PCs and laptops.
+  - Completed a project as a Project leader to select a desktop PC vendor.
-Directed a team of five technical supports staff in Mobile Computing.
+  - Created, developed, and published a website for an IT Mobile Computing.
-Researched, tested, piloted and recommended wireless products, mobile and desktop computers.
+  - Built and implemented corporate standard images for PCs and laptops.
-Negotiated with hardware vendors to provide new devices for testing.
+  - Directed a team of five technical supports staff in Mobile Computing.
-Created training documentation.
+  - Researched, tested, piloted and recommended computing/wireless devices.
-Integrated computer systems for the Corning Inc., UK Research Center on timely manner.
+  - Negotiated with hardware vendors to provide new devices for testing.
-Provided Level 1 & 2 technical support.
+  - Created training documentation.
+  - Integrated computer systems for the Corning Inc., UK Research Center.
+  - Provided Level 1 & 2 technical support for hardware and software.
+**Cornell University**, Human Ecology, Ithaca, NY 12/90 - 3/97
-**Cornell University**, Human Ecology, Ithaca, NY
+**Computer Technician**
-Computer Technician 1991 to 1997
+  - Provided technical support for Novell networked PCs, Macs and printers.
-Provided technical support for Novell networked PCs, Macs and printers.
+  - Provided in-house training and support for e-mail systems.
-Provided in-house training and support for e-mail systems.
 **ACCREDITATION**:
-DATA TECH Institute, Advanced Troubleshooting and Repair for PCs
+  - DATA TECH Institute, Advanced Troubleshooting and Repair for PCs
-DALE CARNEGIE TRAINING, Dale Carnegie Communication Course
+  - DALE CARNEGIE TRAINING, Dale Carnegie Communication Course
-College Center of the Finger Lakes, Dimension of Leadership 1
+  - College Center of the Finger Lakes, Dimension of Leadership 1
-College Center of the Finger Lakes, Business Communication Training
+  - College Center of the Finger Lakes, Business Communication Training
-College Center of the Finger Lakes, Project Management 1 Training
+  - College Center of the Finger Lakes, Project Management 1 Training

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