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user:stiwari1:resume [2014/09/03 17:57] – stiwari1 | user:stiwari1:resume [2014/09/04 00:50] (current) – stiwari1 | ||
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**Objective** | **Objective** | ||
+ | |||
To take on responsibilities as a Process Tech with IT related functions to utilize my work experience and new skills to coincide with the department needs. | To take on responsibilities as a Process Tech with IT related functions to utilize my work experience and new skills to coincide with the department needs. | ||
- | **Professional Summary:** | + | |
+ | **Professional Summary** | ||
- Expert level desktop support. | - Expert level desktop support. | ||
- Networking support, wired and wireless. | - Networking support, wired and wireless. | ||
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| | ||
- | **Cornell University**, | + | **Cornell University**, |
- | Senior Desktop Support Tech | + | |
+ | **Senior Desktop Support Tech** | ||
- Provided desktop computer, A/V support for SAS department staff on a daily basis. | - Provided desktop computer, A/V support for SAS department staff on a daily basis. | ||
- Provided support on Point of Sale (POS) systems. | - Provided support on Point of Sale (POS) systems. | ||
- Managed computers and users in Cornell Active Directory | - Managed computers and users in Cornell Active Directory | ||
- | **Cornell University**, | + | **Cornell University**, |
- | Assistant IT Support | + | |
+ | **Assistant IT Support** | ||
- Provided desktop support for Athletic department staff on a daily basis. | - Provided desktop support for Athletic department staff on a daily basis. | ||
- Assisted with the setup of audio/ | - Assisted with the setup of audio/ | ||
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- Installed and configured various software packages for users. | - Installed and configured various software packages for users. | ||
- | **Independent Consultant**: | + | **Independent Consultant**: |
- | **Corning Incorporated**, | + | **Corning Incorporated**, |
- | Desktop Analyst | + | |
+ | **Desktop Analyst** | ||
- Performed asset management and inventory tasks. | - Performed asset management and inventory tasks. | ||
- Provided technical support for HQ and internal customers. | - Provided technical support for HQ and internal customers. | ||
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- Provided individual training with customer. | - Provided individual training with customer. | ||
- | **Corning Incorporated**, | + | **Corning Incorporated**, |
- | Desktop Analyst | + | |
+ | **Desktop Analyst** | ||
Completed a short term project on software upgrades. | Completed a short term project on software upgrades. | ||
- | **Corning Incorporated**, | + | **Corning Incorporated**, |
- | Project Analyst | + | |
- | - Worked with system | + | **Project Analyst** |
+ | - Worked | ||
+ | - Automated | ||
- Completed a project as a Project leader to select a desktop PC vendor. | - Completed a project as a Project leader to select a desktop PC vendor. | ||
- Created, developed, and published a website for an IT Mobile Computing. | - Created, developed, and published a website for an IT Mobile Computing. | ||
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- Provided Level 1 & 2 technical support for hardware and software. | - Provided Level 1 & 2 technical support for hardware and software. | ||
- | **Cornell University**, | + | **Cornell University**, |
- | Computer Technician | + | |
+ | **Computer Technician** | ||
- Provided technical support for Novell networked PCs, Macs and printers. | - Provided technical support for Novell networked PCs, Macs and printers. | ||
- Provided in-house training and support for e-mail systems. | - Provided in-house training and support for e-mail systems. |