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notes:unix:problems:start

Problems Logging in to Wiki?

Some people have reported problems logging into the wiki. There seems to be two sources of problems experienced:

  • User cannot log in.
  • User cannot log in using “Secure Login”.

If you are confident you are using the correct username and password, and are using a version of Internet Explorer, it is suggested that you use a different browser, such as Firefox, Safari, or Chrome.

If the “Secure Login” doesn't seem to be working for you, the behavior seems to occur when user passwords contain symbols like quote marks and asterisks. In which case, you can either:

  • Uncheck “Use Secure Login”. This sort of defeats the purpose of having security though, so it isn't outwardly recommended.
  • Change your password to something that doesn't contain quote marks or asterisks. We don't yet know exactly which characters cause this problem, but we suspect it is characters that aren't being properly escaped that could have special syntactical meaning.
notes/unix/problems/start.txt · Last modified: 2010/10/20 17:32 by jvanott1