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=====THOMAS HAKES=====

====OBJECTIVE====

To utilize my experience and education to achieve the company’s mission
and goals while realizing positive results and personal growth.

====SKILLS====

  * MS Suite
  * excellent communication skills
  * able to work well with very strong personalities 
  * Measurable results with problem resolution. 
  * Knowledge in multiple platforms ( Windows/ Mac OS X / GNU/Linux ),
  * Able to troubleshoot a variety of problems and provide a hands on approach to helping the end user.
  * Bash Scripting
  * C Programming
  * Active Directory
  * DNS



====EMPLOYMENT====

February 2013- Present
Corning Community College
Tutor of Computer Science Division

Assisting in the resolution of student learning difficulties within the
Computer Science program.
Identification and troubleshooting of problematic issues while providing
the resources needed to create an environment of learning





April 2011- Present
Lowe's Home Improvement
Unload Associate

Collaborate with management and associates with inventory receiving,
disbursement, and control.
Providing excellent customer service during all business hours.





2010 - 2011
CQ Services Inc.
Computer Repair Tech. / Front desk Customer Service

Provide customer assistance by diagnosing the problems right when they
walk through the door.
Gather information about the problem, log all information accordingly.
Collaborate with co-workers to provide quick and thorough repair.
Use of a variety of tools to remove malware and correct such issues as
registry errors, rootkits, MBR problems, and other various windows
exploits.
Provide a detailed log of all repairs and technical information.





====EDUCATION====

2012 - Present

Corning Community College

EMAIL: THAKES3@LIVE.COM

A.S. Computer Science / A.S. High Performance Computing

2011
Waverly High school
High School Diploma