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+ | =====THOMAS HAKES===== | ||
+ | ====OBJECTIVE==== | ||
+ | |||
+ | To utilize my experience and education to achieve the company’s mission | ||
+ | and goals while realizing positive results and personal growth. | ||
+ | |||
+ | ====SKILLS==== | ||
+ | |||
+ | * MS Suite | ||
+ | * excellent communication skills | ||
+ | * able to work well with very strong personalities | ||
+ | * Measurable results with problem resolution. | ||
+ | * Knowledge in multiple platforms ( Windows/ Mac OS X / GNU/Linux ), | ||
+ | * Able to troubleshoot a variety of problems and provide a hands on approach to helping the end user. | ||
+ | * Bash Scripting | ||
+ | * C Programming | ||
+ | * Active Directory | ||
+ | * DNS | ||
+ | |||
+ | |||
+ | |||
+ | ====EMPLOYMENT==== | ||
+ | |||
+ | February 2013- Present | ||
+ | Corning Community College | ||
+ | Tutor of Computer Science Division | ||
+ | |||
+ | Assisting in the resolution of student learning difficulties within the | ||
+ | Computer Science program. | ||
+ | Identification and troubleshooting of problematic issues while providing | ||
+ | the resources needed to create an environment of learning | ||
+ | |||
+ | |||
+ | |||
+ | |||
+ | |||
+ | April 2011- Present | ||
+ | Lowe's Home Improvement | ||
+ | Unload Associate | ||
+ | |||
+ | Collaborate with management and associates with inventory receiving, | ||
+ | disbursement, | ||
+ | Providing excellent customer service during all business hours. | ||
+ | |||
+ | |||
+ | |||
+ | |||
+ | |||
+ | 2010 - 2011 | ||
+ | CQ Services Inc. | ||
+ | Computer Repair Tech. / Front desk Customer Service | ||
+ | |||
+ | Provide customer assistance by diagnosing the problems right when they | ||
+ | walk through the door. | ||
+ | Gather information about the problem, log all information accordingly. | ||
+ | Collaborate with co-workers to provide quick and thorough repair. | ||
+ | Use of a variety of tools to remove malware and correct such issues as | ||
+ | registry errors, rootkits, MBR problems, and other various windows | ||
+ | exploits. | ||
+ | Provide a detailed log of all repairs and technical information. | ||
+ | |||
+ | |||
+ | |||
+ | |||
+ | |||
+ | ====EDUCATION==== | ||
+ | |||
+ | 2012 - Present | ||
+ | |||
+ | Corning Community College | ||
+ | |||
+ | EMAIL: THAKES3@LIVE.COM | ||
+ | |||
+ | A.S. Computer Science / A.S. High Performance Computing | ||
+ | |||
+ | 2011 | ||
+ | Waverly High school | ||
+ | High School Diploma |