Answered and managed incoming and outgoing calls while recording accurate messages
Opened and properly distributed incoming mail
Helped distribute employee notices and mail around the office
Obtained signatures for financial documents and internal and external invoices
Trained new employees on multiple pest control billing programs and data entry software
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliation
Contacted customers regarding unpaid and underpaid accounts to resolve any issues
Improved timely paying of bills by developing flexible payment plans for customers
Maintained filing system for both pest and termite customers
Managed special billing accounts, such as that for HUD