==== Victoria Garfield ==== ==== vgarfiel@corning-cc.edu ==== -------------------------------------------------- ==Education:== Shaw High School - High School Diploma * Participated in courses utilizing coding, such as Web Design * Designed school website in 2011 * Participated in clubs such as Future Business Leaders of America (FBLA) and Mu Alpha Theta Corning Community College - In Progress * Major in Computer Science == Work Experience: == File Clerk/Administrative Assistant | Knox Pest Control | 9/2011-3/2014 * Answered and managed incoming and outgoing calls while recording accurate messages * Opened and properly distributed incoming mail * Helped distribute employee notices and mail around the office * Obtained signatures for financial documents and internal and external invoices * Trained new employees on multiple pest control billing programs and data entry software * Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliation * Contacted customers regarding unpaid and underpaid accounts to resolve any issues * Improved timely paying of bills by developing flexible payment plans for customers * Maintained filing system for both pest and termite customers * Managed special billing accounts, such as that for HUD Sales Associate/Cashier | Sonbyrnes Sales | June 2015-Current *